Luxidec Lights
Privacy Policy
Luxidec Lights collects only the information reasonably required to respond to enquiries, process orders and provide customer support.
Information we may collect
This can include your name, mobile number, email address, delivery address, PIN code, product requirements, order details and messages you send through WhatsApp or website forms.
How we use information
We use customer information for order confirmation, payment or COD coordination, shipping, quotations, project enquiries, after-sales support and service-related communication.
Data sharing
We do not sell customer personal information. Necessary details may be shared with logistics, payment or service providers only to fulfil an order or requested service. WhatsApp and other third-party services operate under their own privacy terms.
Retention & security
We retain information only as reasonably needed for business, support, accounting or legal purposes and take reasonable steps to protect it. No internet-based system can be guaranteed completely secure.
Your request
For a privacy-related question or request concerning information you have provided to us, contact hello@luxideclights.com or 82873993034.